According to Buzzmetrics, from 2019-2023, an average of 11 media crises occurred on Social Media in Vietnam every month, directly affecting businesses. In particular, communication crises can occur in all professions, from services to retail, finance, education...
So how does your business capture and handle the media crisis on MXH?
Answers will be available at [EBOOK] CRISIS MANAGEMENT 101 — BUILDING CRISIS MANAGEMENT SCENARIOS FROM DATA
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It is a solution that helps to monitor, measure and analyze the health of the brand, contributing to the construction of the brand image on social networks.
It is a solution that helps track, measure and analyze social media campaigns so that brands achieve the highest connection efficiency with users.
As a solution for continuous collection, analysis and processing of negative information sources for brands to proactively control and manage risk
It is a solution to help brands understand & connect with target customers on special occasions (New Year, Women's Day, Mid-Autumn...) or product selection context.
Understand users on social media (digital insight) through in-depth analysis of their concerns and discussion behaviors (digital behavior).
It is a solution that helps to collect customer opinions from online surveys, helps to proactively ask and delve into the issues that have been covered by Social Listening data.
It is a solution that helps to detect, analyze & predict the movement of trends through continuous monitoring of related hot topics.
Is a solution that helps brands identify influencer files that are suitable for media target groups & target audience groups.
It is a solution that helps to monitor, measure and analyze the situation of sales and competition on electromagnetic trading platforms, helping brands find the key to success on the retail floor battle.
Social Listening is a form of market research based on social media discussions, helping to analyze brand health, campaigns, special events, and more...
