Crisis Management

Monitoring and handling media crises

The media crisis is always the big worry of any brand. Therefore, proactive management of negative news and crisis monitoring will help the brand stay prepared for the worst.

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Proactively protect brand reputation on social media

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Crisis Management is a solution that helps brands keep any risk under their control by continuously collecting, analyzing and processing negative information sources.

A media crisis can occur and erupt within two hours. Only by monitoring 24/7 across social networks can brands proactively control and handle crisis risks early.

01

Crisis Alert 24/7

24/7 crisis monitoring

The system continuously monitors and identifies crisis risk based on negative keywords about the product industry and brand characteristics. From there, send an immediate alert so that the brand responds promptly.

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02

Crisis consulting

Crisis Management Consultancy

Collect and analyze user discussions about crises, combined with crisis level assessment to make appropriate recommendations, support brands to minimize the damage of crisis.

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03

Crisis landscape analysis

Comprehensive Crisis Report

Build a complete report on communication crisis from the most active industries on social media, thereby detecting potential risks and providing effective crisis management lessons.

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04

Crisis management partnership

Collaboration for Better Crisis Management

Accompany the brand in crisis prediction and mitigation, thereby ensuring that the damage of the crisis is as low as possible.

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Case study

Let's take a look at our reports on social media crisis

What is Social Listening and How Does It Play a Role in Social Media Marketing?

Social Listening is a form of market research based on social media discussions, helping to analyze brand health, campaigns, special events, and more...

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Monitoring and handling media crises

As a solution for continuous collection, analysis and processing of negative information sources for brands to proactively control and manage risk

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