Finance

THE BIG CHALLENGE OF THE INDUSTRY

The right message, to the right person,
in the right place, at the right time

The financial and banking industry has ample opportunities to enhance automation and expand connectivity with customers by leveraging the value of social networks and the development of digital technologies.
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However, the challenge of this industry is how to make users understand the benefits of product packages, trust in the benefits they will receive; protect the brand image as well as build customer loyalty.

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Industry-specific solutions

Protect brand image and value

24/7 crisis management

Risk management & brand image protection by early warning of potential crises

Brand Health Tracking

Learn customer feedback to improve brand effectiveness

Commodity research

Keep up to date with customer changes in the financial industry

Provide personalised experiences

Understand the target customer

Discover customer expectations, unmet needs for financial services

Create Sales Opportunities

Search for potential customers on social networks, know their special needs, and offer the most suitable product packages for their own needs.

Social CRM

Engage with customers across all social media platforms in a fruitful way through a single platform

Case study

Learn more about Buzzmetrics solutions through a case study

What is Social Listening and How Does It Play a Role in Social Media Marketing?

Social Listening is a form of market research based on social media discussions, helping to analyze brand health, campaigns, special events, and more...

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