Trí tuệ nhân tạo (A.I) với sự xuất hiện của ChatGPT đã tạo nên cơn sốt đầu năm 2023. Tại thời điểm đó, theo thống kê của Buzzmetrics, người dùng đã loay hoay với hàng loạt câu hỏi như “ChatGPT là gì?”, “ChatGPT có thay thế được con người không”, “ChatGPT có thể dùng trong lĩnh vực nào?”. Hai năm tiếp theo, chủ đề về A.I trên mạng xã hội đã có những bước chuyển lớn và ngày càng thâm nhập vào đời sống người dùng Việt Nam.
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According to a report from the Ministry of Health, as of June 2025, Vietnam has more than 10 million people living with chronic kidney disease, with the most concerning issue being the rapidly increasing rate of young patients. Meanwhile, in the first half of 2025, “kidney failure” emerged as a widely discussed topic across social media platforms. There have been over 637,000 discussions, with a sharp surge starting in March 2025 and continuing through July 2025.
Launched in the Vietnamese market in January 2024, the Mitsubishi Xforce is considered the 'dark horse' of the Vietnamese automotive scene. In fact, just this past July 2024, the Xforce reached the top spot for the first time on the list of best-selling cars in Vietnam, with 1,748 units sold. Additionally, the Xforce generated significant discussion among users on Vietnamese social media, with 15,515 buzz mentions. What has made the Xforce attract such attention? Let’s explore through the lens of Buzzmetrics' Social Listening in the article below.
Media crises can happen to any brand at any time, especially in the age of booming social media. Therefore, building a specific response plan in case a media crisis occurs is a crucial factor in ensuring the brand's reputation in the market. In this article, Buzzmetrics will analyze a hypothetical crisis case study in the automotive industry. Through this, Buzzmetrics will offer suggestions for businesses to avoid mistakes when handling a crisis.
The global economy has just experienced a tumultuous 2023, leading to gold - the safest haven - continuously hitting new highs. On social media in Vietnam, public reactions to the topic also correlate with the price fluctuations.
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Following a disruptive 2021 caused by the pandemic, the banking industry has witnessed an emergence of new trends. One of the most notable in recent times is the shift toward youth-oriented content to target Gen-Z - a key customer segment with strong potential in the future.
Social Listening can be considered a variant of market research. This method has a reciprocal relationship with traditional market research.
