Client Partnership Manager | Tuyển dụng

ABOUT BUZZMETRICS

Buzzmetrics, a member of YouNet Group, is a leading Social Media & E-commerce Market Research company for Marketing Systems.

Since 2013, Buzzmetrics has pioneered the application of market research methodologies to social media and digital environments, helping organizations understand market dynamics, consumer behavior and category evolution through social and commerce data.

By combining social listening, consumer research, category intelligence and commerce analysis, Buzzmetrics enables brands and agencies to uncover meaningful market signals, strategic insights and emerging opportunities across modern marketing environments.

Buzzmetrics is rapidly expanding and we are looking for steady and analytical professionals to help support our growth.

We are looking for Client Partnership Manager to join with us!

ROLES & RESPONSIBILITIES

Enrich business growth

Achieve target of the retained client groups
Update knowledge about market, clients and competitors
Analyze client groups and participate in building strategies to exploit market potential, especially the premier and strategic partners
Proactively create and maintain relationships with the clients
Continuously monitor and have timely solutions to ensure the business performance set by the company for the clients

Deliver consultancy to client & internal teams to ensure service quality

Explore needs of the premier and strategic partners to advise them to apply Buzzmetrics‘s solutions
Build the imagery of Buzzmetrics about expertise & leadership through discussions in solution consulting meetings or market analysis presentations
Represent clients to manage research projects with Buzzmetrics
Internally support in compliance and improvement of service quality (people, processes, reports,...) through feedback to the team based on research & marcom knowledge
Propose ideas in developing new products through understanding the needs of customers and competitors

Manage operation excellence

Support to upgrade working process
Monitor to detect and propose timely solutions to ensure the department‘s operating quality
Manage P&L of the assigned client groups

REQUIREMENTS

Education

BA of economics, business administration, marketing

Knowledge

Understand thoroughly the fundamentals & correlation of brand strategy, communication strategy & social media platforms, research

Skills

Strong leadership (for client & internal)
Logical thinking and critical thinking
Be able to communicate and explain things simply, logically
Superior communication skills for internal communication and client-facing situations
Strong time-management and organizational skills
Excellent command of English both written and spoken
Be able to cooperate smoothly with internal teams - Be able to handle pressure

Experience

Experience in marketing, communication, market research or consulting in 8 years at least
Experience with social-listening data is a big plus
High maturity in managing multi-stakeholders in the complex situations
Handling partnership with market leaders across industries

Personality

Growth mindset
Entrepreunership
Independent, determined; problem-solving first mindset
Strive for delivery excellence
Collaborative mindset – willingness to help others and ask for help when needed.

BENEFITS